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We offer free standard shipping on all orders over £300 (UK) and AUD $300 (Australia). Orders are processed within 24 hours on business days and delivered within a maximum of 3 working days from dispatch. Free shipping applies to standard delivery only and may exclude remote locations or items requiring special handling. We reserve the right to update this policy at any time.
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We provide responsive customer service with dedicated support available seven days a week. All enquiries are answered within 24 hours on business days, and urgent issues are prioritised immediately. Our team assists with product recommendations, order updates, returns, and general account support. Service availability may vary on public holidays or during peak seasons.
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